Terms & Conditions

By purchasing from Kids On Abington you agree to the following terms and conditions:

Pricing

All prices are in Australian Dollars (AUD). Kids On Abington reserves the right to change pricing at any time without prior notice.

Payment

Our shopping cart payments system uses Paypal. If you do not have a Paypal account, you can still use your Visa or Mastercard to purchase. Please note if you send an e-cheque ie use money from your personal savings/cheque account via Paypal, this takes longer, usually 5 working days and your purchase will be sent once payment is cleared. If you would prefer to deposit the payment into our bank account please contact us for our bank details. Your products will be dispatched once payment appears in our account and is cleared.

Pre-Orders

If a product is on its way to us and you place a pre-order, you agree to wait for the items to be received by us, packaged and sent to you. The arrival date of the items will be listed on their individual product pages. If you purchase other items in your order, these will all be sent together when the pre-order arrives. If you need an item urgently, we suggest you place a separate order.

Shipping

Most products ship within 2-3 working days unless otherwise stated on their respective product pages.

Please supply a delivery address where someone is available to receive the goods, it can be home or work. If no-one is available goods will be left at the door. Kids On Abington takes no responsibility for products left unattended. To check out our Domestic and International Shipping Policy in detail please click here.

Downloadable Products

All downloadable files are in .PDF format. By purchasing one of our downloadable products you understand that no printed items will be posted to you. All downloadable products are protected by copyright laws. You may only use them for personal use. Do not re-distribute, copy or change our downloadable products in any way. Mass production, file sharing of our downloadable products is not allowed. By purchasing our downloadable products you agree to the terms and conditions.

Lay-by

  1. Lay-by minimum is $100.
  2. A non-refundable deposit of 20% is required to place and secure your lay-by.
  3. Lay-bys are for 8 weeks.
  4. Deposit is due immediately upon receipt of your invoice. Goods will not be secured until this has been paid. 
  5. If no deposit has been paaid withing 24 hours, your lay-by will be cancelled.
  6. No goods will be posted out until full payment has been received.
  7. Individual items may not be separated from the lay-by.
  8. Fortnightly payments are required. We will send an invoice to your nominated email address once a fortnight. Extra payments can be made by emailing us at info@kidsonabington.com.au 
  9. Please ensure to let us know if you change your address throughout the term of the lay-by.
  10. Cancellation - If you decide to cancel your lay-by before finalising payment, please email our us with your invoice number prior to the due date. All monies will be refunded the same way they were paid minus the 20% non-refundable deposit.
  11. By placing a lay-by with us, you agree to all the above.

Payments

Payments are made through Paypal. If you do not have a Paypal account, you can still use your credit card to purchase. Please note if you send an e-cheque ie use money from your personal account via Paypal, this takes longer, usually 5 days and your purchase will be sent once payment is cleared.

Refunds & Exchanges

At Kids On Abington, every order is double checked before dispatch. If for some reason you are not entirely happy with your purchase, it can be returned for a refund or exchange. The goods must be in their original condition with tags attached and original packaging. The refund will be minus the postage and handling charges & the buyer pays for the return postage. At Kids On Abington we want you to be 100% satisfied with your purchase and we will do everything we can to ensure it, however, refunds and exchanges are always at our discretion.

Damaged & Missing Parcels

If your items are damaged in transit or go missing please contact us asap. Please be aware that this is out of our control and an investigation with the delivery company will take place and you will be kept up-to-date throughout it. Also note that we require a photo of the damaged goods emailed to us at info@kidsonabington.com.au for the investigation to proceed.

Office Hours

At Kids On Abington you can shop with confidence 24/7. We want to be able to help you and answer all of your questions. Our “Office Hours” are Monday – Friday, 8am – 5pm AEST. If you have a query outside of our office hours please drop us an email and we will reply asap.

Copyright

All designs, artwork, photos, images, logos and content on this website are protected by Copyright Laws. Reproduction of any of these without prior written consent is prohibited by law.

Privacy Policy

Your privacy is important to us at Kids On Abington. We will never sell, disclose or exchange your information to a third party unless we have your permission or are requested to by a court of law.

Disclaimer

Kids On Abington endeavours to keep product information, pricing and other information available on this website up-to-date and as current as possible. However, we cannot be absolutely accurate at all times and we do not make any claims as to the accuracy or completeness of this website. We reserve the right to make changes to pricing and any other details on this website at anytime at our discretion without prior notice.